Clients rely on RLA to be the source of current and future
wellbeing trends that make money

International wellbeing expertise and experience of resort and hotel spas, thermal spas, medical spas and complex wellbeing destinations has made RLA the preferred advisor to investors, asset managers, and operators throughout the world.  

RLA clients tell us that our independence is paramount.  RLA provides client guidance and assistance in the ever-changing world of spas and wellness with trusted research data and professional integrity to address every aspect of a wellbeing development.

 

The multi-disciplinary RLA team of professionals possess extensive knowledge of hotel and resort spas, casino spas, thermal spas, medical spas and health tourism trends. We help qualify and quantify the financial rationale and strategic planning as they apply to the development of the hospitality asset.

The multi-disciplinary RLA team of professionals possess extensive knowledge of hotel and resort spas, casino spas, thermal spas, medical spas and health tourism trends. We help qualify and quantify the financial rationale and strategic planning as they apply to the development of the hospitality asset.

The RLA Difference

RLA is actively engaged in the evolving wellbeing landscape and a myriad of opportunities it presents to investors, developers and operators.  The signature approach and ability to identify the role of having a spa within the asset, while defining the broader wellbeing environment and its impact on real estate performance, continues to differentiate RLA amongst competitors.

 

RLA Spa Consulting Services at Glance

Feasibility & Conceptualisation

The conceptual services, holistically delivered, identify suitable wellbeing concepts that align with the diverse interests of stakeholders to produce results-driven, bottom-line returns with top-notch guest attraction and performance retention. Comprehensive feasibility and conceptualization services provide RLA clients with options and a variety of strategies to achieve financial success.

Feasibility & Conceptualization Services Include:

  • Identification of suitable spa and wellness opportunities, as they relate to the asse
  • Project inception and strategic development plan and review
  • Master plan review, area summary, and site use recommendations
  • Identification of potential opportunities and challenges
  • Guest Use Analysis
  • Financial Performance Forecasts and Proformas
  • Stop and go strategy
  • Competitive Analysis
  • Programming and Marketing
  • Concept brief development with programming and service recommendations
  • Exact sizing requirements for all areas of the wellbeing asset

Architectural Design Support Services

RLA provides expert technical support to architects and designers with navigation and programming assistance for all wellbeing developments. The RLA team works collaboratively with architects and developers to assess new builds, renovations and existing wellbeing projects. Owner and Operator expectations are addressed in detail ensuring there is total alignment with structural, design, conceptual and programming requirements, in addition to financial ROI performance.

  • Zoning plans and detailed area space requirements
  • Schematic Design
  • Design Development
  • Conceptual Development
  • Equipment Specifications for FF&E and OS&E

Operator Solutions

RLA, as an international and independent advisory, provides owners and developers with the resources to identify suitable operating solutions for their wellbeing facilities.

  • Operator Search
  • Full-service support to identify, evaluate and select the appropriate operator
  • Operator package and contract negotiations
  • Management contract review
  • Franchise evaluation and selection
  • Outsourcing alternatives
  • Facility Assessment
  • Full Operational and Performance Audit
  • Snapshot Audit
  • Performance and Asset Management

Turnkey Facility Set-up

RLA works closely with all stakeholders throughout every stage of project development;

  • Feasibility
  • Oversight Management for Design and Operational Planning
  • Client Representation
  • Budgeting and Forecasts
  • Long-term capabilities assessment
  • SOP compatibility development and implementation
  • Pre and Post-Opening Support

Development & Recruitment

Result-driven development and recruitment programs offer RLA clients a variety of options to fill operational and senior wellbeing management positions.

  • Job descriptions and organizational hierarchy development
  • Recruitment processes 
  • Skills training

We create service concepts that keep treatment rooms occupied with guests and add value to the destination.    

We create service concepts that keep treatment rooms occupied with guests and add value to the destination.    

Project Portfolio