Influencers in Hospitality is a Q&A with the movers and shakers of the hospitality and tourism industry with the objective of gaining leadership insights and the success traits that make the influencer.
Jeremy McCarthy
Group Director
Leisure, Spa & Wellness for Mandarin Oriental Hotel Group
Jeremy McCarthy, Group Director of Leisure, Spa, and Wellness at Mandarin Oriental, delves into emerging wellness trends, the importance of outdoor connections, and the evolving expectations in luxury hospitality. Discover why focusing on TrevPAR can unlock new insights into the true value of spa and wellness offerings. 08-2024
Michael Grove
CEO
Hotstats
HotStats CEO Michael Grove emphasizes the importance of comprehensive P&L data analysis in hospitality. Discover why examining metrics in isolation can be misleading, and how an overarching view drives smarter decisions for investors, developers, and operators across various hotel segments and wellness categories. 07-2024
Rachael Rothman
Global Head of Hotels Research & Data Analysis
CBRE
CBRE's Global Head of Hotels Research & Data Analysis, Rachael Rothman, CFA, ISHC, examines RLA Global's 2024 Wellness Real Estate Report, offering valuable insights on market trends, asset performance, and investment strategies. She explores amenity profitability across hotel segments and emphasizes the importance of skilled asset management in maximizing returns in the evolving hospitality landscape. 07-2024
Martina Maly-Gaertner
MRICS
COO, Member of the Board, UBM Development
Hospitality leader Martina Maly-Gaertner spotlights 2024 opportunities amidst headwinds, urging asset utilization, energy hedging, and AI adoption. She emphasizes emotional intelligence and diversity as imperative to thrive through crisis. We also learn her motto and how it has helped her create a supportive culture, where it is allowed to fail and make mistakes. Lots of inspirational thoughts from an empathic and strategic leader. 12-2023
Dr. Maria Ridao Alonso
MD, Msc
Co-Founder and Medical Director of Maison Santé
Dr. Maria champions proactive healthcare over reactive "sick-care" as a new approach from society to improve health and longevity. She emphasizes that there is a growing demand for personalized treatments and highlights sleep as a foundation for maintaining good health and well-being. Dr. Maria believes that travel destinations and resorts play an important role in turning back the clock - they are the Kickstarter for health. For her, the industry's hidden gem is genuine care both in terms of offer and service attitude. Tune in for wise thoughts. Learn about how destinations can improve their value propositions. 08-2023
Cornelia Kausch
CEO of CK Hospitality and CK Collective
Cornelia Kausch emphasizes the importance of humanizing workplaces in the hospitality industry by understanding the key drivers and motivators of the employees, providing education, and investing in them, so they can truly make a difference. “A nice property is only as good as the people who work there and make it come to light”. Discover how to break down silos and leverage AI to create additional value for our industry. 07-2023
Dr. Issac Mathai
Founder and Chairman
SOUKYA holistic health and wellness destination
Dr. Issac Mathai shares his views on the values of combining the ancient and modern medicine approaches in health & wellness. 05-2023
Marco P. Nijhof
Director Hospitality & Guest Experience
Value Retail European Holdings
Marco P. Nijhof discusses that understanding the values and preferences of guests is fundamental in the hospitality industry. He believes that the future of hospitality is about personalization and providing a multitude of experiences. Marco explains how hotels can create a difference by capitalizing on the idea that "Luxury is available at all budget levels". 04-2023