Viability
Planning
Operations
Implementation

Viability

  • Feasibility
  • Market Research
  • Conceptualization
  • ROI Modelling
  • Sensitivity Analysis

Planning

  • Operational Design Brief
  • Regional & Destination Level Planning
  • Specification Book
  • Budgeting
  • Investment Sourcing
  • Zoning

Operations

  • Valuation
  • Performance Optimization
  • Asset Management
  • Owner Representation

Implementation

  • Pre-Opening Support
  • Concept Implementation
  • Specialized Procurement
  • Operator Solution

Driving rapid operational success through smart alignment of goals and hands on experience

RLA’s experienced team of experts provides the relevant hands-on approach for driving operational success.

Operational performance excels when there is an alignment of all departments within the project working collectively to achieve the defined goal.

RLA is experienced at navigating a new project as it traverses from development into live operations and raising the performance of existing projects from a challenging period. We achieve positive operational success by defining clear objectives and applying effective strategies that motivate human resources to work effectively together.

Driving rapid operational success through smart alignment of goals and hands on experience

RLA’s experienced team of experts provides the relevant hands-on approach for driving operational success.

Operational performance excels when there is an alignment of all departments within the project working collectively to achieve the defined goal.

RLA is experienced at navigating a new project as it traverses from development into live operations and raising the performance of existing projects from a challenging period. We achieve positive operational success by defining clear objectives and applying effective strategies that motivate human resources to work effectively together.

The RLA Difference

We understand the complexity of all activities relating to operations  - both front and back of house - providing optimal operational and financial management resources for individual and group assets. RLA works like a member of your in-house team. We deliver integrated expert know-how so our clients see us immediately hit the ground running. We gain quick wins, move operational departments out of silos and drive performance enhancement.

RLA Operational Services at a Glance

Valuations

RLA supports the valuation process by providing specialized industry insights to the various valuation approaches particularly in the hotel industry which includes income capitalization, sales comparison and cost approach. 

  • Asset valuation and appraisal
  • Due Diligence
  • Transaction management
  • Capital raising

Performance Optimisation

Performance optimisation is a function of the competence, experience to speedily break down silos and interpret hard data and its interrelation with the performance of human resources.

  • Operational and financial audits
  • Comprehensive analysis and assessment of key operational, financial and experiential function
  • Management mentoring for specific skills and competencies
  • Development of strategic roadmap to optimized performance
  • Best practices analysis
  • Management contract compliance

Asset Management

RLA’s Asset management service ensures that all parties involved are represented with an overall goal of maximising operating profit which in turn drives the valuation of a property and has material benefits for the management company and the management. 

  • Examination/Establishment of current asset performance indicators
  • Development of asset scenario recommendations and alternatives
  • Investment analysis
  • Improve client asset risk identification
  • Enhance ability to react promptly to under performance
  • Performance accounting
  • Balancing cost controls
  • Contract procurement
  • Performance monitoring of management and operator
  • Owner representation
  • CapEx assessment
  • Monitoring systems implementation

Owner Representation

As an Owner Representative RLA provides the necessary independent overview of the project providing the in-depth understanding of development and operations that optimises the opportunity and mitigates the most common expensive industry pitfalls.

  • Project development
  • Project Assessments
  • Ownership reporting systems
  • Operator search
  • Management contract compliance

Project Portfolio