Operations
Operations
Viability
- Feasibility
- Market Research
- Conceptualization
- ROI Modelling
- Sensitivity Analysis
Planning
- Operational Design Brief
- Regional & Destination Level Planning
- Specification Book
- Budgeting
- Investment Sourcing
- Zoning
Operations
- Valuation
- Performance Optimization
- Asset Management
- Owner Representation
Implementation
- Pre-Opening Support
- Concept Implementation
- Specialized Procurement
- Operator Solution
Driving rapid operational success through smart alignment of goals and hands on experience
RLA Global’s experienced team of experts provides the relevant hands-on approach for driving operational success.
Operational performance excels when there is an alignment of all departments within the project working collectively to achieve the defined goal.
RLA Global is experienced at navigating a new project as it traverses from development into live operations and raising the performance of existing projects from a challenging period. We achieve positive operational success by defining clear objectives and applying effective strategies that motivate human resources to work effectively together.
Driving rapid operational success through smart alignment of goals and hands on experience
RLA Global’s experienced team of experts provides the relevant hands-on approach for driving operational success.
Operational performance excels when there is an alignment of all departments within the project working collectively to achieve the defined goal.
RLA Global is experienced at navigating a new project as it traverses from development into live operations and raising the performance of existing projects from a challenging period. We achieve positive operational success by defining clear objectives and applying effective strategies that motivate human resources to work effectively together.
The RLA Global Difference
We understand the complexity of all activities relating to operations - both front and back of house - providing optimal operational and financial management resources for individual and group assets. RLA Global works like a member of your in-house team. We deliver integrated expert know-how so our clients see us immediately hit the ground running. We gain quick wins, move operational departments out of silos and drive performance enhancement.
RLA Global Operational Services at a Glance
Portfolio Optimisation
RLA Global has developed a rigorous methodology for evaluating hospitality portfolios with the aim of optimising them for future investment returns using a number of different levers. These levers include refurbishing, rebranding, repositioning, disposing of and acquiring new assets. Our methodology is predicated on the use of a number of different tools and processes, including:
- A thorough review of the various portfolio assets’ markets using a multi-factor model that we’ve developed.
- Benchmarking each asset and its performance against its competitive set.
- Analysing adjacent market segments and ancillary and new revenue generation possibilities, including ‘Blue Ocean’ opportunities.
- Analysing refurbishing, rebranding and repositioning options and their associated costs vs. the forecasted improvements in their financial performance.
- Analysing asset disposal and acquisition opportunities, including the extant M&A climate and asset valuations.
We engage with our clients in an interactive manner and discuss our ideas and recommendations with them on a regular basis during the ‘Portfolio Optimisation’ assignment. The outcome of the assignment will be a thoroughly researched set of recommendations regarding the management of the portfolio and a presentation in which every recommendation is discussed and substantiated.
Valuations
RLA Global supports the valuation process by providing specialized industry insights to the various valuation approaches particularly in the hotel industry which includes income capitalization, sales comparison and cost approach.
- Asset valuation and appraisal
- Due Diligence
- Transaction management
- Capital raising
Performance Optimisation
Performance optimisation is a function of the competence, experience to speedily break down silos and interpret hard data and its interrelation with the performance of human resources.
- Operational and financial audits
- Comprehensive analysis and assessment of key operational, financial and experiential function
- Management mentoring for specific skills and competencies
- Development of strategic roadmap to optimized performance
- Best practices analysis
- Management contract compliance
Asset Management
RLA Global’s Asset management service ensures that all parties involved are represented with an overall goal of maximising operating profit which in turn drives the valuation of a property and has material benefits for the management company and the management.
- Examination/Establishment of current asset performance indicators
- Development of asset scenario recommendations and alternatives
- Investment analysis
- Improve client asset risk identification
- Enhance ability to react promptly to under performance
- Performance accounting
- Balancing cost controls
- Contract procurement
- Performance monitoring of management and operator
- Owner representation
- CapEx assessment
- Monitoring systems implementation
Owner Representation
As an Owner Representative RLA Global provides the necessary independent overview of the project providing the in-depth understanding of development and operations that optimises the opportunity and mitigates the most common expensive industry pitfalls.
- Project development
- Project Assessments
- Ownership reporting systems
- Operator search
- Management contract compliance