Resources for Leisure Assets (RLA Global) is the go-to corporate resource for hospitality, leisure, recreation, sport, wellbeing and health tourism related to hotels, destinations, resorts, active living communities, senior living and mixed-use developments.
As an integrated, full-service resource with a bespoke approach, we generate measurable business results for clients’ properties during the entire lifecycle of the asset, addressing every aspect of tourism and hospitality thus serving the best interests of the projects’ stakeholders and their guests.
We asked some of our brilliant team to share some of their personal lessons that they discovered in 2021, and how these will be shaping how they approach 2022. Read more
We asked some of our brilliant team to share some of their personal lessons that they discovered in 2021, and how these will be shaping how they approach 2022. Read more
Highlights of the CEO Panel: Rebuilding the Leisure Experience from the Resort & Residential Hospitality Forum 2021. Read more
Highlights of the CEO Panel: Rebuilding the Leisure Experience from the Resort & Residential Hospitality Forum 2021. Read more
In this hospitality trends article, we will examine the latest and most significant developments that are reshaping hotel development and the guest experience. Read more
In this hospitality trends article, we will examine the latest and most significant developments that are reshaping hotel development and the guest experience. Read more
As we approach the end of 2021, RLA Global looks back on a year that although was anything but normal, has not seen a hospitality industry in crisis. Read more
As we approach the end of 2021, RLA Global looks back on a year that although was anything but normal, has not seen a hospitality industry in crisis. Read more
We are specialists
As specialists, we have high-quality, hands-on competencies that are made truly superior by our practical and personalised service. A combination hard to find in a traditional global management consultancy.
Intelligence
Our intelligence-lead methodologies delivered by a spectrum of senior specialists with C-suite backgrounds ranging from blue-chip consultancy to on-the-ground operational experience are hard for smaller agencies to rival.
Decades-long experience
We have decades-long experience, we provide a 360° overview, top to bottom, front to back, start to finish so that you can quickly understand your challenges and their context.
Direct access
You’ll always have direct access to our senior team. We like spending time with our clients, and because we work with pre-defined rates that drive results, our clients can enjoy it too.
Transparency
We transfer and demonstrate transparently the knowledge, skills and processes behind our thinking. We always aim to work at the level that adds the most useful, long-lasting client-value.
Wellbeing Hospitality®
Our unique Wellbeing Hospitality® approach drives better KPIs for our clients.
We offer, broad-scope, deep knowledge, client-centric service delivered by accessible, experience, dedicated senior advisors. Our unique approach, using proven methods, take the entire business environment into consideration. We aim to improve the bottom-line of the entire property, not merely the leisure asset.
Our clients rely on us to make the most of their leisure assets and be able to measure that improvement in financial and guest-experience terms. So, using a Wellbeing Hospitality® approach, we consider your asset holistically: its relation to the entire property, its whole lifecycle, as well as your needs in relation to all your stakeholders.
We partner with you at any stage in the life of an asset, delivering guest satisfaction and bottom-line benefits, from inception to resurrection, in the C-Suite, and on the ground.
Using any of our services you will always deal directly with the senior team member. The people that present our proposal, deliver that proposal. Our hands-on experience means we are quick to understand your situation and can hit the ground running, delivering quick wins, as well as creating long-term benefit. Our clients tell us that these are among the reasons they continue to return to us.
We prove that fully-realised Guest Experience metrics and best ROI are not mutually exclusive. At RLA, our senior team use our robust assessments, unique concepts, and viable solutions while always focusing on the bottom line.
These clients count on us not just to make sure their leisure assets make them money, but actually to provide the basis for incremental value over the whole life of their property.