Universal Thoughts from Marco Nijhof: 'Know your Guests Well'
Marco P. Nijhof’s timeless advice on personalization in hospitality remains crucial as industry trends evolve, emphasizing the need to understand diverse guest preferences. Read more
In this thought-provoking Travel Weekly video column titled "ReThinking Tourism" Doug Lansky dives into the concept of economic leakages in tourism with an esteemed panel of experts - Professor Ko Koens from the Netherlands, Adam Sacks of Tourism Economics, and RLA Global, Group CEO - Roger Allen.
''Conventional wisdom is that yo-yo tourism - where the tourist money gets quickly exported out of the destination - is only something that happens to all-inclusive resorts on tropical islands. But such leakages are plaguing nearly all destinations. And no one is talking about this. DMOs are counting visitors and even revenue, but typically not the money that stays in the destination. That's an enormously important metric that's getting overlooked'' states Doug Lansky.
Take a pause and watch this insightful video, packed with meaningful insights delivered in an intellectually engaging style.
Marco P. Nijhof’s timeless advice on personalization in hospitality remains crucial as industry trends evolve, emphasizing the need to understand diverse guest preferences. Read more
Marco P. Nijhof’s timeless advice on personalization in hospitality remains crucial as industry trends evolve, emphasizing the need to understand diverse guest preferences. Read more
Roger Allen and Dimitris Manikis enjoy several days of strategic discussions and market exploration in Montreux. Read more
Roger Allen and Dimitris Manikis enjoy several days of strategic discussions and market exploration in Montreux. Read more
Seeking unique travel experiences will remain a robust trend in a growing global tourism market in 2024, which has key implications for hotel operators. Read more
Seeking unique travel experiences will remain a robust trend in a growing global tourism market in 2024, which has key implications for hotel operators. Read more
In RLA Global's latest article on Hotel Executive, Paul Sawford explores the fusion of historical preservation with modern resort development, offering innovative strategies for enhancing cultural tourism and protecting heritage in the hospitality sector. Read more
In RLA Global's latest article on Hotel Executive, Paul Sawford explores the fusion of historical preservation with modern resort development, offering innovative strategies for enhancing cultural tourism and protecting heritage in the hospitality sector. Read more
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