Cornelia Kausch emphasizes the importance of humanizing workplaces in the hospitality industry by understanding the key drivers and motivators of the employees, providing education, and investing in them, so they can truly make a difference. “A nice property is only as good as the people who work there and make it come to light”. Discover how to break down silos and leverage AI to create additional value for our industry.
Roger A. Allen
Group CEO, RLA
Talks to:
Cornelia Kausch
CEO of CK Hospitality and CK CollectiveCornelia Kausch emphasizes the importance of humanizing workplaces in the hospitality industry by understanding the key drivers and motivators of the employees, providing education, and investing in them, so they can truly make a difference. “A nice property is only as good as the people who work there and make it come to light”. Discover how to break down silos and leverage AI to create additional value for our industry. Read Bio »
Cornelia Kausch
CEO of CK Hospitality and CK Collective
Cornelia has a proven track record for developing hotels and turning around flagging properties having worked with Pandox AB, Corinthia Hotels & Resorts, Dorint Hotels & Resorts, Westin and IHG.
Her areas of expertise include strategy and brand development; asset management; change management; refurbishment and renovation projects; sales and marketing; and operations for small and large hotels across star ratings.
She started her consulting and coaching business in 2005, empowering leaders & their teams to face turbulent times head-on. Since then, she has fine-tuned her methodological toolkit and embraced the psychodynamic approach and studied at INSEAD. Fluent in three languages, Cornelia is an active alumni and mentor to students of Ecole Hotelière de Lausanne in Switzerland as well as for INSEAD Executive Education.
Dr. Achim Schmitt talks about the importance of reigniting the prestige of the jobs in hospitality industry, and its complex positive impacts in both the present industry and for the future professionals including employer branding, and the consequent employee engagement and guest experience. view more
Dimitris Manikis shares his learnings from the pandemic era, his thoughts on the importance of embracing younger generations' ideas and why the hospitality industry narratives need to be changed. view more