Train your employees

Podcasts

Cornelia Kausch emphasizes the importance of humanizing workplaces in the hospitality industry by understanding the key drivers and motivators of the employees, providing education, and investing in them, so they can truly make a difference. “A nice property is only as good as the people who work there and make it come to light”. Discover how to break down silos and leverage AI to create additional value for our industry.  

Cornelia Kausch

CEO of CK Hospitality and CK Collective

Cornelia Kausch

CEO of CK Hospitality and CK Collective

Cornelia has a proven track record for developing hotels and turning around flagging properties having worked with Pandox AB, Corinthia Hotels & Resorts, Dorint Hotels & Resorts, Westin and IHG.
Her areas of expertise include strategy and brand development; asset management; change management; refurbishment and renovation projects; sales and marketing; and operations for small and large hotels across star ratings.

She started her consulting and coaching business in 2005, empowering leaders & their teams to face turbulent times head-on. Since then, she has fine-tuned her methodological toolkit and embraced the psychodynamic approach and studied at INSEAD. Fluent in three languages, Cornelia is an active alumni and mentor to students of Ecole Hotelière de Lausanne in Switzerland as well as for INSEAD Executive Education.

Cornelia Kausch

Cornelia Kausch

CEO of CK Hospitality and CK Collective

Latest from our Resource Center

2026 Wellness Real Estate Report - COMING SOON!
18 Jun 2026

2026 Wellness Real Estate Report - COMING SOON!

Reports
Your strategy starts here
The Rise of The Fitness-Driven Hotel
01 Jun 2026

The Rise of The Fitness-Driven Hotel

Insights
Many travellers now expect hotels to support their fitness, recovery, sleep and nutrition goals. This is changing how hospitality brands design spaces, deliver …
Mastery of Hotel & Resort Operational Auditing: How to Do It Right
14 Apr 2026

Mastery of Hotel & Resort Operational Auditing: How to Do It Right

Insights
Operational audits can be a powerful diagnostic tool for hotel and resort owners seeking to improve property performance. But if done the wrong way, they remain…
The Evolving Role of Owner Representation
08 Apr 2026

The Evolving Role of Owner Representation

Insights
Hotel owner representation increasingly extends beyond individual projects to supporting investors throughout the entire lifecycle of their assets. Here is how …
Reality vs feasibility: Where the Model Breaks
01 Apr 2026

Reality vs feasibility: Where the Model Breaks

Insights
The gap between feasibility and reality often lies in how operational factors are accounted for. A robust feasibility study must go beyond validating demand and…
Why Skipping Concept Development Costs More Than You Think
11 Mar 2026

Why Skipping Concept Development Costs More Than You Think

Insights
Concept development is often treated as a nice-to-have element, stemming from a misunderstanding that it is simply about branding or aesthetics. Many stakeholde…
Advanced Property Evaluation: New Metrics for Modern Hospitality Assets
30 Jan 2026

Advanced Property Evaluation: New Metrics for Modern Hospitality Assets

Insights
Hotel owners and investors must move beyond traditional financial indicators in asset evaluation and take a holistic approach with new metrics to uncover hidden…

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