Roger Allen, RLA Global CEO spoke about the influencing trend of wellbeing hospitality within hotel and resorts at the recent ILHA European Luxury Hospitality Summit. The event took place at Hotel Lone in Rovinj, Croatia, February 28th-March 2nd, 2017.
The ILHA's European Luxury Hospitality Summit organised by International Luxury Hotel Association is meant for independent hotels, small & large hotel groups, governments, travel agencies, hospitality educators, vendors and other stakeholders to grow business in the full service hospitality industry. Participants from Europe and other continents will have a chance to learn how to maximize their business & increase hotel revenue, improve service & employee culture to ensure business success. Our primary demographic targets are executive level and senior operations level hoteliers working in the luxury segment of the hospitality industry. It is an opportunity for the luxury hotel industry to stay on top of trends, expand their knowledge and network with their colleagues in the industry.
For more information visit European Luxury Hospitality Summit.
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Operational audits can be a powerful diagnostic tool for hotel and resort owners seeking to improve property performance. But if done the wrong way, they remain expensive exercises that deliver little value. In this article, we look at what audits should assess, how they should be planned and executed, and how findings can be put to work effectively. Read more
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