Know your guests well

Podcasts

Watch our short videos and collect some insights directly from acknowledged tourism and hospitality leaders.

 

Marco P. Nijhof

Director Hospitality & Guest Experience

Marco P. Nijhof

Director Hospitality & Guest Experience

Marco's extensive experience spans 19 countries, working in senior management positions for the past 34 years with a variety of hospitality groups including Corinthia Hotels, Jumeirah Hotels & Resorts, Hyatt International and Marriott Hotels.

In addition to being multilingual, Marco is well versed in strategy creation, business development, people and leadership, asset management, development and operational excellence.

He is an active participant and speaker in international investment conferences worldwide and a sought-after hospitality specialist.

Marco P. Nijhof

Marco P. Nijhof

Director Hospitality & Guest Experience

Latest from our Resource Center

Reality vs Feasibility: Where the Model Breaks
01 Aug 2026

Reality vs Feasibility: Where the Model Breaks

Insights
The gap between feasibility and reality often lies in how operational factors are accounted for. A robust feasibility study must go beyond validating demand and…
The Strategic Role of F&B in Hospitality
23 Jul 2026

The Strategic Role of F&B in Hospitality

Podcasts
Heleri Rande, Partner at Think Hospitality, explores key F&B findings from RLA Global's 2026 Wellness Real Estate Report.
Social Wellness Clubs: The Next Big Thing in Hotel Strategy
16 Jul 2026

Social Wellness Clubs: The Next Big Thing in Hotel Strategy

Insights
Social wellness clubs shall become a long-lasting and defining trend in hotel wellness in the coming decade.
2026 Wellness Real Estate Report
18 Jun 2026

2026 Wellness Real Estate Report

Reports
Your strategy starts here
The Rise of The Fitness-Driven Hotel
01 Jun 2026

The Rise of The Fitness-Driven Hotel

Insights
Many travellers now expect hotels to support their fitness, recovery, sleep and nutrition goals. This is changing how hospitality brands design spaces, deliver …
Mastery of Hotel & Resort Operational Auditing: How to Do It Right
14 Apr 2026

Mastery of Hotel & Resort Operational Auditing: How to Do It Right

Insights
Operational audits can be a powerful diagnostic tool for hotel and resort owners seeking to improve property performance. But if done the wrong way, they remain…
The Evolving Role of Owner Representation
08 Apr 2026

The Evolving Role of Owner Representation

Insights
Hotel owner representation increasingly extends beyond individual projects to supporting investors throughout the entire lifecycle of their assets. Here is how …
Why Skipping Concept Development Costs More Than You Think
11 Mar 2026

Why Skipping Concept Development Costs More Than You Think

Insights
Concept development is often treated as a nice-to-have element, stemming from a misunderstanding that it is simply about branding or aesthetics. Many stakeholde…

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