Know your guests well

Podcasts

Watch our short videos and collect some insights directly from acknowledged tourism and hospitality leaders.

 

Marco P. Nijhof

Director Hospitality & Guest Experience

Marco P. Nijhof

Director Hospitality & Guest Experience

Marco's extensive experience spans 19 countries, working in senior management positions for the past 34 years with a variety of hospitality groups including Corinthia Hotels, Jumeirah Hotels & Resorts, Hyatt International and Marriott Hotels.

In addition to being multilingual, Marco is well versed in strategy creation, business development, people and leadership, asset management, development and operational excellence.

He is an active participant and speaker in international investment conferences worldwide and a sought-after hospitality specialist.

Marco P. Nijhof

Marco P. Nijhof

Director Hospitality & Guest Experience

Latest from our Resource Center

Hotel Management Agreements are Entering a New Era
06 Sep 2026

Hotel Management Agreements are Entering a New Era

Insights
Hotel Management Agreements are quietly being rewritten in owners' favour - the key shifts reshaping terms, fees and control across the industry today.
Longevity is a Trend. But in Dubai, it's Now Law.
26 Aug 2026

Longevity is a Trend. But in Dubai, it's Now Law.

Insights
Dubai just regulated longevity. The article covers why that is significant, and what operators and investors should know before they commit.
Authenticity, Focus and Personalisation
20 Aug 2026

Authenticity, Focus and Personalisation

Podcasts
Alfredo Bataller, CEO of SHA Wellness Clinic, shares strategic insights on the 2026 Wellness Real Estate Report and the future of wellness and longevity.
Operational Budgeting for Hotel Openings: Getting Stabilisation Right
09 Aug 2026

Operational Budgeting for Hotel Openings: Getting Stabilisation Right

Insights
Careful budgeting and revenue management are key for new hotel openings aiming to get stabilisation right. Learn the methods and tactics to succeed.
Reality vs Feasibility: Where the Model Breaks
01 Aug 2026

Reality vs Feasibility: Where the Model Breaks

Insights
The gap between feasibility and reality often lies in how operational factors are accounted for. A robust feasibility study must go beyond validating demand and…
The Strategic Role of F&B in Hospitality
23 Jul 2026

The Strategic Role of F&B in Hospitality

Podcasts
Heleri Rande, Partner at Think Hospitality, explores key F&B findings from RLA Global's 2026 Wellness Real Estate Report.
Social Wellness Clubs: The Next Big Thing in Hotel Strategy
16 Jul 2026

Social Wellness Clubs: The Next Big Thing in Hotel Strategy

Insights
Social wellness clubs shall become a long-lasting and defining trend in hotel wellness in the coming decade.
2026 Wellness Real Estate Report
18 Jun 2026

2026 Wellness Real Estate Report

Reports
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