Dec, 2023

Navigating Hospitality Industry’s 2024 Challenges

Watch our short videos and collect some insights directly from acknowledged tourism and hospitality leaders.

Roger A. Allen

Group CEO, RLA

Talks to:

Martina Maly-Gaertner

MRICS at COO, Member of the Board, UBM Development

Hospitality leader Martina Maly-Gaertner spotlights 2024 opportunities amidst headwinds, urging asset utilization, energy hedging, and AI adoption. She emphasizes emotional intelligence and diversity as imperative to thrive through crisis. We also learn her motto and how it has helped her create a supportive culture, where it is allowed to fail and make mistakes. Lots of inspirational thoughts from an empathic and strategic leader. Read Bio »

Martina Maly-Gaertner

MRICS

COO, Member of the Board, UBM Development

Martina joined the Managing Board of UBM Development AG as COO in September 2021. She is responsible for the areas of hotel development and operation, human resources, interior design and insurances.

As part of her international career, Martina Maly-Gaertner has been accountable for the hotel portfolio and strategy development of Arabella Hospitality with its head office in Germany as COO since 2018. Prior to that, she led the European-focused tourism consulting and hotel development company Michaeler & Partner in Vienna as Managing Director for 8 years. In addition, she has 10 years of operational hotel management experience in America, the Middle East and Europe with internationally recognised hotel chains.

Watch more videos

Restore hospitality industry jobs' prestige

Sep, 2022

Dr. Achim Schmitt talks about the importance of reigniting the prestige of the jobs in hospitality industry, and its complex positive impacts in both the present industry and for the future professionals including employer branding, and the consequent employee engagement and guest experience. view more

Be faster, become a better story-teller

Sep, 2022

Dimitris Manikis shares his learnings from the pandemic era, his thoughts on the importance of embracing younger generations' ideas and why the hospitality industry narratives need to be changed. view more

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