As the hospitality industry continues to expand and embrace new trends such as wellness into longevity and the increasing popularity of branded residences, Marco P. Nijhof's guidance on guest personalization is universal and increasingly pertinent.

In a podcast recorded a year ago, Marco Nijhof, the Chairman of RLA Global, stressed the importance of deeply understanding the values and preferences of guests. He articulated that the future of hospitality revolves around personalization and providing an array of experiences, making his insights as relevant today as they were when first shared.

Marco explained that by embracing the concept that "luxury is available at all budget levels," hotels can distinguish themselves and cater to a wider audience. This approach has become more significant as guest expectations evolve and diversify, making the adaptation of services across the industry a necessity for success.

This valuable discussion, originally shared last year, continues to resonate in today’s dynamic hospitality landscape. We invite those who missed the original podcast or wish to revisit Marco's insights to listen to the full discussion here.

News relating to this topic

RLA Global Drives New Developments Amid Cyprus’ Tourism Boom

Sep / 2024

RLA Global’s leadership team, including CEO Roger Allen, Simon Saunders, and Paul Sawford, recently spent a week in Cyprus to oversee major resort and destination development projects as the island experiences unprecedented growth in both tourism and real estate.

RLA Global Drives New Developments Amid Cyprus’ Tourism Boom

Sep / 2024

RLA Global’s leadership team, including CEO Roger Allen, Simon Saunders, and Paul Sawford, recently spent a week in Cyprus to oversee major resort and destination development projects as the island experiences unprecedented growth in both tourism and real estate. Read more

news-article

RLA Global Leads New Hospitality Engagement in Dubai

Sep / 2024

Group CEO Roger Allen and Managing Partner Paul Boldy of RLA Global are spearheading a new project with one of the UAE’s preeminent real estate and hospitality companies.

RLA Global Leads New Hospitality Engagement in Dubai

Sep / 2024

Group CEO Roger Allen and Managing Partner Paul Boldy of RLA Global are spearheading a new project with one of the UAE’s preeminent real estate and hospitality companies. Read more

news-article

Insights relating to this topic

Can Wellness Be Taught to Hotel Guests?

Sep / 2024

Maintaining a wellness lifestyle and increasing demand for access to wellness during travel and finds hospitality uniquely placed. Our VP of Strategic Health & Wellness, Simon Saunders, explores guest expectations, and the how’s and why’s of promoting, influencing, and educating guests’ wellness.

Can Wellness Be Taught to Hotel Guests?

Sep / 2024

Maintaining a wellness lifestyle and increasing demand for access to wellness during travel and finds hospitality uniquely placed. Our VP of Strategic Health & Wellness, Simon Saunders, explores guest expectations, and the how’s and why’s of promoting, influencing, and educating guests’ wellness. Read more

news-article

The Longevity Shift: Opportunities and Challenges for Hotels

Jul / 2024

Consumers increasingly follow well-being routines and health hacks to stay healthy longer and don’t want to skip their habits while traveling. To stay on top of this shift, hotels need to identify appropriate longevity offerings and focus on how they can serve their guests better.

The Longevity Shift: Opportunities and Challenges for Hotels

Jul / 2024

Consumers increasingly follow well-being routines and health hacks to stay healthy longer and don’t want to skip their habits while traveling. To stay on top of this shift, hotels need to identify appropriate longevity offerings and focus on how they can serve their guests better. Read more

news-article
Meet Marco P. Nijhof

Learn more about the author

Schedule a meeting

Tell us your preferred time to call or any details

Thank you! Your message has been delivered.

Interested in related topics?

Sign up for our eNewsletter

Thank you for subscribing!

search